Komatsu America’s Complimentary Maintenance Program marks singular milestone among OEM’s
Rolling Meadows, Ill., — March 21, 2016 – Komatsu America Corp., a leading global heavy equipment manufacturer, and its distributor, Columbus Equipment Company, today announced the completion of Komatsu CARE’s 60,000th service interval. Komatsu America pioneered complimentary maintenance for Tier 4 machines in the construction industry with the launch of Komatsu CARE in 2011.
The 60,000th interval was completed on a Komatsu D61EXi-23. A service certificate was presented to machine owner and Columbus Equipment Company customer, John Eramo & Sons, Inc., at a ceremony to celebrate the milestone.
“If lowering cost of ownership, improving equipment uptime and reliability and protecting capital investment value are important to you, there’s no better program available than Komatsu CARE,” said Mike Hayes, Director of Service Marketing and Distributor Development for Komatsu America Corp. “No other OEM program offers the kind of protection Komatsu CARE does; it remains the first and most comprehensive offering in the marketplace,” Hayes said. “Working with distributors like Columbus Equipment, our customers know they’ll have the resources and staff needed to maximize machine productivity and minimize costs.”
The Komatsu CARE program is similar to complimentary maintenance programs that have been very successful within the luxury auto industry. Those programs, like Komatsu CARE, can increase residual value on lease returns, increase the price of used vehicle sales, and increase the longevity of component life.
